In conflict management, which stage involves overt communications to convince the other party of a better solution?

• A. Stage 2: Confrontation
• B. Stage 1: Latent
• C. Stage 3: Settlement
• D. Stage 4: Resolution

Answer: (A)

In conflict management, the stage where issues become explicit and you actively try to persuade the other party to accept a better solution is the confrontation stage. This stage centers on overt communication—openly presenting concerns, arguments, and proposals to influence the other side’s stance. The latent stage is when issues exist but remain unspoken. The settlement stage follows as you negotiate the terms to reach an agreement. The resolution stage is about implementing and closing the agreed-upon outcome. So the overt persuasive dialogue that pushes for a better solution fits the confrontation stage.